Privacy Policy of Balangay Forge
Balangay Forge understands the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our site and services, which include mobile game design and development, cross-platform game publishing, engaging gameplay mechanics, indie game studio consultation, user experience optimization, game QA testing, and community management. We are committed to processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data: This includes information that can be used to identify you, such as your name, email address, phone number, and any other information you voluntarily provide when you contact us for consultations, inquiries, or service requests. For business collaborations, this may also include company details.
- Usage Data: We may collect information about how our site is accessed and used. This "Usage Data" may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
2. How We Use Your Information
Balangay Forge uses the collected data for various purposes:
- To provide and maintain our services, including mobile game development, publishing, and consultation.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our site when you choose to do so.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our services and site experience.
- To monitor the usage of our site.
- To detect, prevent, and address technical issues.
- To fulfill our contractual obligations with you, for instance, related to a game development project or consultation.
- For marketing purposes, with your explicit consent, to inform you about other services, events, and news we offer that are similar to those you have already enquired about or purchased.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Balangay Forge's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you (e.g., for game development services).
- You have given us explicit permission to do so.
- The processing is in our legitimate interests and not overridden by your rights (e.g., for internal analytics or to improve our services).
- To comply with the law.
4. Disclosure of Your Information
We may share your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., website hosting, analytics, customer support). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Balangay Forge is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
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Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Balangay Forge.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
- Protect against legal liability.
5. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
6. Data Retention
Balangay Forge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.
7. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Balangay Forge aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Balangay Forge relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
8. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: 3152 Mabini Street, Floor 4, Quezon City, NCR, 1103, Philippines